Frequently Asked Questions

Look below for answers to frequent questions. If you don't see your issue addressed here, please contact us for personalized help.

about accounts

  1. How can i open a account ?
  2. How do i update my account information ?
  3. I have ordered by  phone in the past what is the next step to place a order
  4. I have forget my password
  5. I did not receive any email from your website

about placing a order

  1. How do i place my first order ?
  2. how to place a quick order ?

How can i open a account ?

First click on the new account link ,this link is on the top or click here for direct link then follow the instruction don't forget to fill out all the field required .

after this step you should receive a email within 24 hour with your login name and your new password  ,then login into your account and start shopping.

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How do i update my account information ?

To update your account information  login into your account and click again in account login to change your shipping , billing  or email addressee.
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I have ordered by  phone in the past what is the next step to

place a order ?

 

First click on the new account link ,this link is on the top or click here for direct link then follow the instruction do not download the customer information sheet .

just fill out all the required field and click submit .After this step you should receive a email within 24 hour with your login name and your new password  ,then login into your account and start shopping.

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I have forget my password

If  you have forget your password click here , then enter your login name and click on

the submit button

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How do i add products to my basket

To add products to your basket just login in your account, browse the product ,type the qty desired and click the add button then click the basket button to see your order.

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How to place a quick order ?

To place a quick order click on the quick order button then type all your products number  then the qty  and click on the basket button at the bottom.

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I did not receive any email from your website

Please check your spam rule and include these email addresses or accept any email from kheopsinternational.com

order@kheopsinternational.com

webmaster@kheopsinternational.com

store@kheopsinternational.com

orderdesk@kheopsinternational.com

 

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Author information goes here.
Copyright 2001  [Kheops International]. All rights reserved.
Revised: 06/07/05.